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ABOUT US

Our dentists have been serving Richmond, BC for over 35 years and has grown up with the generations of residents in our area. We understand the expectations of our demographic and operate with respect for every patient who walks through our doors. We are good listeners and want to help you reach your dental health objectives within the confines of your budget.

Our office is distinguished by minimal wait times. We respect your time and as such, we do not double or overbook. Our dentist and hygienist see one patient at a time. We are experienced and proficient in our work and we are very punctual. Most of our patients are seated promptly with minimal or no wait time.

We are here to provide a service to you. We will try our best to explain the treatment and its rationale so that when we proceed, we can be on the same page. We provide a range of services but we believe in minimally invasive treatment. We will inform you what your needs are but we will never “sell” you anything you don’t need.

The regulations governing advertising have evolved with the times, but we believe we should adhere to our own standard of professionalism and as such, the only advertising we do is internal. Almost all of our new patients come from referrals from other happy patients.

"My personal motto is: Do everything possible to meet the patients’ needs. Do not sell them anything they don’t need." - Dr. Kwong

BILLING

We charge according to the current fee guide of British Columbia Dental Association. We do not extra-bill or charge above the fee guide.

We directly bill insurance to help you minimize your out-of-pocket cost. Our staff is very knowledgeable about the current dental insurance landscape. Because of the myriad products and policies, our information is only as current as the information you provide us. With your help in providing timely updates on changes to your dental plans, we can provide you with a reasonable cost estimate prior to any treatment.

STUDENT DISCOUNTS

We are part of the Student care dental network and offer 20% discount to UBC students and SFU students for dental services.

APPOINTMENTS AND CANCELLATIONS

Please call 604-277-3533 to schedule an appointment. Our receptionists will be happy to assist with any questions you may have. We respect your time and will not keep you waiting. We ask that the patient respect our time also. Kindly provide us with 48 hours notice if you cannot keep your appointment.